Support

Help with Toddi.

Email us about app issues, feedback, or accessibility. Please do not include private mood notes in your message.

Email Toddi support

Entries are missing after reinstalling

Toddi stores entries locally on your iPhone. Deleting the app can remove local data. Availability in a device backup depends on your Apple backup settings.

A character video is not playing

Toddi shows a static character when Reduce Motion is enabled or a video asset is unavailable. You can review this in iOS Settings → Accessibility → Motion.

Privacy

Toddi does not automatically attach or transmit your check-ins when you contact support. Read the Privacy Policy for details.

Toddi is not medical support

Toddi does not diagnose or treat health conditions and is not an emergency service. If someone may be in immediate danger, contact local emergency services.