Support
Most questions have a quick answer. If yours does not, email us and include your iOS version and a short description of what happened.
How do I add an item?
Tap the plus button, choose a template or create a custom item, then set its installation date and replacement cycle.
How do reminders work?
Open Settings, enable reminders, and choose a time. Custom schedules are available with SwapWhen Unlimited.
My iCloud sync is not updating
Confirm that you are signed in to iCloud, iCloud Drive is enabled, and SwapWhen is allowed to use iCloud. Keep the app open briefly on both devices and tap Check iCloud in Settings.
How do I restore Unlimited?
Open Settings, choose SwapWhen Unlimited, and tap Restore Purchases while signed in with the Apple Account used for the purchase.
How do I keep a backup?
Use Export JSON for a complete portable backup. Save it to Files or another destination outside the app before deleting or reinstalling.
How do I delete my data?
Delete individual items or use Delete All Data in Settings. Synced deletions may propagate to your other devices through iCloud.
Contact
Email maksim.karonchyk@gmail.com. Support is provided in English and Russian.